Analyzing disruptions, minimizing them, and reducing costs - that is our promise to you.
“We are a modern family business that has sustainable partnerships with our long-standing clients.”
Jörg Wimper jun.
Managing Partner
As an experienced retail specialist, we provide support throughout Europe for your till systems. We are passionate about our work and aim to ensure the highest level of quality in a fast, reliable and flexible way. We work independently from individual manufacturers and can therefore guarantee that we will provide you with honest and objective advice.
At flex|pos, every single person counts: as a constantly growing familybusiness, we employ
over 150 people across various departments.
You can find the right contact for any of your queries here.
26 countries, 23 partners, one service: many clients also use flex|pos in other European countries. We have technician partners in 26 countries who can provideon-site assistance at short notice. This means that we are always close to you throughout Europe.
Since our beginnings, flex|pos has had its headquarters in Dortmund, right in the heart of the Ruhr area. In addition to the management team, our dispatch department is located at our office. We control and manage our Europe-wide technical assignments from this location. In addition, the Technical Support, IT, Purchasing, Business Analytics, Software Development and International Partner Management divisions are located in Dortmund. And colleagues from the People & Culture, Marketing, Finance and Office Administration and Service and Quality Management divisions also work here.
The flex|pos logistics centre is located at our new site at the Unna-Ost business park. Logistics and the IT & Repair division are located here in a space which comprises 4,500 square metres. Every day, a wide variety of construction parts, spare parts and cash register components are sent on their journeys to our international technicians and customers from this location. In addition, Business Controlling and National Partner Management are based in Unna. And our most recently established divisions, the User Help Desk and the Construction Project Group, are located here too. The flex|pos Academy, where training courses are held regularly for our technicians, is based here too.
A vision, high quality standards and a healthy dose of courage ... Theseare the pillars on which Heinrich Balsfulland and Jörg Wimper built flex|posGmbH & Co. KG in January 2005.
Founded at the Wimper family’s coffee tablein Dortmund, the founders’ ideas quickly became reality thanks to lots of support from both families and a handful of employees. Nowadays, flex|pos currently has over 140 employees at the Dortmund and Unna locations and has earned an excellent reputation throughout Europe as a retail specialist. And the journey continues... since January 2020, the company has been managed entirely by the next generation: in addition to Nicole Wimper, Jörg Wimper Junior is now working as a managing partner. He replaces Jörg Wimper Senior, who will continue to serve flex|pos as a shareholder and visionary.
We work hard, but we also know how to loosen up every now and then. And that is exactly what we do every year at the flex|pos summer festival at Mowwe Restaurant
and Café, where we enjoy a day in the country with all our partners, clients, and employees.